Privacy Policy

PRIVACY POLICY

Southport Flower Show is a registered charity. Charity number 1000698.

We are committed to protect the private data we receive and store from you and respect your rights under the General Data Protection Regulation. This Privacy Policy explains our policy for the collection and use of information about you.

We reserve the right to make changes to this policy at any time.

HOW WE COLLECT YOUR DATA

When you visit our website, you can subscribe to our newsletter by entering your first name, surname and email address. We do this to keep you informed of Southport Flower Show information. You can unsubscribe and manage your preferences at any time.

If you make a telephone order, we will take your name, address, telephone, email and card details in order to process a payment. Your private data is logged on our system but your card details are shredded immediately.

HOW WE STORE YOUR DATA

Your private data is secured in locked cupboards and/or electronically. Our computers are password protected and have an anti-virus program. Our premises has a monitored alarm system.

When you purchase tickets online, you go through TicketQuarter (our main ticketing solution). When we send emailers, we go through Pure360 and Send in Blue to communicate to you (at your request). Their privacy policies are detailed on the links below:

https://www.sendinblue.com/legal/privacypolicy/

https://www.pure360.com/privacy/

https://www.ticketquarter.co.uk/Online/default.asp?BOparam::WScontent::loadArticle::permalink=privacy&BOparam::WScontent::loadArticle::context_id=

Your data is held securely and will never share your data with any third parties (other than Ticket Quarter and Pure 360).

HOW WE USE YOUR DATA

We use your personal data to manage our relationship with you and communicate with you. This includes marketing communications regarding Southport Flower Show in accordance with your marketing preferences. We may ask for feedback or take part in any research we are conducting.

RETENTION

We will retain your personal data for as long as we have a relationship with you. Following that period, we will make sure it’s deleted.

YOUR RIGHTS

It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us to remove you or you yourself can unsubscribe at any time.

HOW TO CONTACT US

We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback, please get in touch.

01704 547147.

info@southportflowershow.co.uk.

MAY 2018